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Archives: FAQs

How does A-Ops work?

A-Ops takes large, complex problems and dissects them into smaller, logical blocks of automations that you can join together in well-documented, human-readable security workflows…

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What are the pricing options?

Our pricing options include: Per execution of a given automation Per worker licence. Each worker can run up to five automations simultaneously Our flexible…

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Is there a limit to the amount of automations a user can make?

Per worker licences are uncapped up to five concurrent automations in a 24-hour period, meaning you can potentially utilise up to 432,000 seconds worth…

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How long does implementation take?

The deployment and set-up of the A-Ops platform takes minutes, whether it’s on-premise or cloud. The implementation time for automations varies depending on the…

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What kind of support is provided?

We offer different levels of support for those using the A-Ops SaaS platform or Managed Automation-as-a-Service. Regardless of the level of support you choose,…

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How does the managed service work?

SecureAck offers flexible managed service offerings that remove the barriers to seizing the improved efficiency and operational resiliency of security automation. Whether you want…

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Can I customise the platform?

A-Ops can be customised through integrations with your existing back-end solutions.

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Is the platform secure?

A-Ops was designed and built by security professionals. The platform is independently penetration tested for compliance and is Cyber Essentials Plus certified.

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My application isn’t listed as an integration, can it be included in the platform?

We will assess what integrations you need with existing software as part of the onboarding process. In most instances, this will be free of…

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How does A-Ops differ to RPA?

Whereas RPA is designed to mimic human interaction, A-Ops interacts with applications and services in a machine-centric way, using APIs and communication pipes to…

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How does A-Ops integrate with my existing SIEM and SOAR infrastructure? Does it replace the need for a SIEM and SOAR capability?

A-Ops can seamlessly integrate with your existing SIEM and SOAR investments, allowing you to do more without the need for additional tooling. Alternatively, it…

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I don’t think my company is mature enough for automation

A-Ops lowers the barrier to entry for security automations with an intuitive, maturity-agnostic automation platform, which relies on logic to build automation workflows rather…

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